Case Study 1
As a fast-growing all-in-one Online Travel Agency solution, TravelSkope is on a constant lookout for new staff. We were able to fill seven positions in a very tight timeframe and ahead of a critical product launch, including five customer service positions and two engineers. We also handled labor dispute issues as they arose, such as cases of termination, resignation, working hour disputes, annual leave, and so on.
Firms in the customer service industry often find it challenging to meet Taiwan’s labor law requirements such as a five day work week. We helped TravelSkope set up a labor management meeting to vote in favor of alternate working hours (four days off every 14 days) that would be accepted by the Labor Bureau.
Firms in the customer service industry often find it challenging to meet Taiwan’s labor law requirements such as a five day work week. We helped TravelSkope set up a labor management meeting to vote in favor of alternate working hours (four days off every 14 days) that would be accepted by the Labor Bureau.